Privacy Policy
How we handle your personal information
Introduction
LEH Dog Grooming is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, and how we use it. We only collect information that is necessary to respond to your enquiries and manage bookings.
What Information We Collect
When you submit an enquiry through our contact or booking form, we may collect the following information:
- Your name
- Your email address
- Your phone number
- Details of your enquiry or booking request
How We Use Your Information
We use the information you provide solely for the following purposes:
- To respond to your enquiry
- To arrange or manage a grooming booking
- To contact you in relation to a service you have requested
We will never use your information for marketing purposes unless you have explicitly given us permission to do so. We do not sell or share your personal information with any third parties for their own purposes.
Third-Party Services
We use a third-party email service (Resend) to process and deliver messages submitted through our contact form. This means your name, email address, and message content are transmitted through this service for the sole purpose of delivering your enquiry to us. We do not use any third-party analytics, advertising, or tracking services on this website.
Cookies
This website does not use cookies for tracking, analytics, or advertising purposes. No cookie consent is required as we do not place any non-essential cookies on your device.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, such as responding to your enquiry or completing a booking. Once your information is no longer needed, it will be securely deleted.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Object to the processing of your personal information
- Request that we restrict the processing of your personal information
To exercise any of these rights, please contact us using the details on our Contact page. We will respond to your request within 30 days.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page. This policy was last updated in February 2026.